Technical Support & Consulting
Industrial Support When You Need It
Our world-class technical support team offers real-time customer assistance in finding the best product or solution for your application, troubleshooting, and much more. Our team is built to serve your everyday industrial needs - from PLCs to VFDs and everything in between.
Experienced engineers are just a call away - reach out to our team below!
Markets We Serve
Data Centers | Food & Beverage | Utilities | Healthcare | OEM/Machinery Builders | Agriculture | Industrial & Manufacturing | Commercial Construction | Industrial Construction | Oil & Gas | Water/Wastewater | Government | Mining
Technical Center Capabilities
Everyday Industrial Support
Our team is built to serve your everyday industrial needs including PLCs, motor control, HMI, industrial networks, I/O, sensors, machine safeguarding, software, onsite support, and more.
Trusted Technical Knowledge
Our team has the expertise to offer support for electrical control and industrial automation. Get support in product and solution selection, product application support, proof-of-concept, troubleshooting for automation and control products, and VFD start-up.
All-Hours Emergency Support
We understand that issues can arise outside of business hours. That’s why we offer 24/7, 365-day support through our emergency support number: (800) 397-3900.
Services
Application Engineering Services
Our Application Engineers are knowledgeable, experienced, and ready to support your business goals. Our team works with a variety of customers and understands the individual needs of each, including end users, OEM, panel builders, and industrial contractors. Services offered include on-site or remote engineering and technical support; start-up assistance, custom automation and control training, automation and control audits, machine safety audits, and more! Learn More
Centers of Excellence
Located in Toledo, OH, and Racine, WI, our Centers of Excellence (COE) demonstrate the convergence of IoT technologies across the industry. These innovative technology showcases feature automation and control equipment from our leading industry manufacturers, including PLCs, drives, HMIs, and robotics. Take advantage of product demonstrations, training, and more, either in-person or virtually. Learn More
Featured Supplier Services & Products
From top products to value-added services, check out what our featured supplier partners have to offer!
Check Out Our Technical Support & Consulting Partners
ABB, Acuity Brands, Atkore, Cooper Lighting Solutions, Current, Eaton, Encore Wire, Hubbell, LEDVANCE, Leviton, Lutron, Milwaukee, nVent, Picoma, Priority Wire & Cable, Pro-face, Rittal, Schneider Electric, Southwire, Wago, Western Tube, Telemechniue and more!
Our team is excited to meet your technical support needs. Sign in or create an account to get customized shopping lists, detailed order history, simple account management, and many other benefits — all designed to make your operations more efficient. For more tips, head to the Knowledge Circuit.